You can talk for free if you are on the following call packages: first:anytime or first:eve&weekend Please see the individual call package for more detals.
You can talk for free to all other first:telecom pay monthly customers if you are on Price Match, first:anytime or first:eve&weekend. There is no restriction on the times you can call - it's free day and night. If you want to call family and friends for free, they can register with first:telecom online, or by calling customer service on 0845 215 1640.
If you are a first:anytime or first:eve&weekend customer, your calls will be free, however long they take. For customers of our other products, the vast majority of calls last less than 60 minutes so after this time the call will be charged at the normal price for a UK call. If you want to talk for longer than 60 minutes, simply hang up and re-dial to continue the free call.
The new customer’s account needs to be active before you can call them for free. This is normally within 14 days of registration and they will be sent an exact date of when the service begins.
You can either check with them or we can check this for you. Simply call customer services on 0845 215 1640. You will need your own account number and password, and the telephone number of the person you wish to call.