Calling from abroad
You can also use your Top Up and Talk account when you're abroad. It's simple - no calling cards needed, no expensive mobile roaming charges and no unexpected bill at the end of the month. Service available worldwide.
How to call from abroad
- Dial the access code for the country you are visiting (see below)
- Enter your account number and PIN when prompted
- You will now be connected to our UK network, and therefore dial any number in full as if you are making a call in the UK
Rates calculator
Simply select where you are calling from and the destination you would like to call, then add in the minutes you would like to speak for and we will calculate the total cost for you. Prices are shown in pence per minute, including VAT.
Please note: All access prices shown here are for calls made from standard telephones in the country you are visiting. Different access prices apply for calls made from payphones or mobiles in some countries. If using first:telecom Top Up & Talk service from a hotel or mobile we advise you check with that operator if they impose a surcharge on our freephone numbers.
Access codes and prices
| Where are you calling from | Access code | Access price |
|---|---|---|
| Australia | 1-800-00932 | 20.4p |
| Austria | 0800-677163 | 10.2p |
| Belgium | 0800-48591 | 10.2p |
| Canada | 1-866-341-8972 | 10.2p |
| Chile | 1230-020-2460 | 25.5p |
| Columbia | 01800-915-5773 | 25.5p |
| Denmark | 80-881939 | 10.2p |
| Finland | 0-800-1-15474 | 10.2p |
| France | 0805-100033 | 10.2p |
| Germany | 0800-101-5801 | 10.2p |
| Greece | 00800-12-6454 | 20.4p |
| Hong Kong | 800-968761 | 20.4p |
| Hungary | 06-800-16160 | 15.3p |
| Indonesia | 001-803-011-3473 | 25.5p |
| Ireland | 1800-992968 | 10.2p |
| Israel | 1-800-921431 | 15.3p |
| Italy | 800-986-201 | 10.2p |
| Japan | 00531-121412 | 20.4p |
| South Korea | 00798-14-800-6242 | 20.4p |
| Norway | 800-16085 | 15.3p |
| Netherlands | 08000-203650 | 10.2p |
| New Zealand | 0800-443778 | 15.3p |
| Portugal | 8008-1240 | 10.2p |
| Poland | 00-800-1211-428 | 10.2p |
| Spain | 8000-999-10 | 15.3p |
| Sweden | 020-088-7609 | 10.2p |
| Switzerland | 0800-677-163 | 10.2p |
| Thailand | 001-800-12-0665022 | 40.9p |
| USA | 1-866-329-8364 | 10.2p |
Or call us on 0845 215 1639 for more information
