International Calls
Benefit from incredible savings when you make your international calls with Top Up and Talk. Simple and convenient to use, it's a great way to keep in touch with loved ones for less! And as it's a pre-pay service there are no unexpected charges at the end of the month.
- Cheap international calls from any landline anytime of the day and night
- Register up to five landline numbers you want to call from and you are quickly connected
- You can also use Top Up and Talk abroad in 29 countries. Read more about calling from abroad
Take a look at our discount call rates to these popular international destinations:
| Destination | Price |
|---|---|
| Australia | 2p |
| Canada | 1.5p |
| France | 2p |
| Germany | 2p |
| India | 10.2p |
| Ireland | 2p |
| Italy | 2p |
| Japan | 2.1p |
| Netherlands | 2p |
| South Africa | 4.7p |
| Spain | 2p |
| USA | 1.5p |
Call cost calculator
Please note: The call prices provided below are calls made from a landline. Prices shown here are pence per minute, including VAT. All prices are rounded to the nearest tenth of a penny, unless shown otherwise.
Or call customer services on 0845 215 1639
You will need to provide a UK registered Credit or Debit Card and your UK address. We will then send you a welcome letter with your account details. To get started you'll need to top up with £20 (excluding VAT) straight away.
How it works
You just add credit to your account and make the call as follows:
- Dial the relevant first:telecom access code (see below)
- Enter your account number and PIN when prompted (you will receive this when you register with us)
- When you hear a dial tone, enter the number you wish to call in full
- Now simply wait to be connected - don't be tempted to press the call button!
Access codes:
- From a first:telecom or BT phone line: dial 1639
- From a cable phone line: dial 0800 0115 826
- From a mobile phone: dial 0207 965 7965
- From a payphone: dial 0800 0115 826 (please note surcharges apply)
To avoid having to enter your account number each time you want to make a call, you can register for easy access. We'll ask you if you want this when you sign up to Top Up and Talk or just phone 0845 215 1639 and request it from customer services.
How to top up
There are three simple ways to top up your account:
- Auto top up:
Each time your call credit falls to £5 (excluding VAT), we can automatically top up to your pre-selected amount using a registered debit or credit card
- Self service top up
Register your debit or credt card then dial 0845 215 1639. Follow the prompts to top up to any amount - service available 24 / 7
- Contact customer services
A representative can make a top up for you from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday. The minimum amount to top up this way is £20.00 (excluding VAT)
Top Up and Talk can also be used from mobiles, payphones and cable lines and to call from abroad.
Additional services
Access your account, press *4 and listen to the options to enable these services:
- Find out how much credit you have left on your account
- Find out the cost of your last phone call
- Set up speed dial numbers
For more information, download the Top Up and Talk customer guide and Top Up and Talk Terms and Conditions
Sign up online now!
Please note that if you do not use your Top Up and Talk account for 6 months, it willl be locked. To re-activate a locked account you will need to top up with £20.
