About Us

About Us

first:telecom save up to 90% on international calls for thousands of customers every month with our popular international calls service - also known as Top Up and Talk.

Because we’re smaller and independent our customer service is focused on you;

  • UK based call centre, open 8am - 8pm weekdays and 9am - 1pm Saturdays.
     
  • No need to carry round a top up card - all you need are our simple access codes
  • Simple billing for Cable Savers
     

Always offering value for our customers

We were established in 1994 and are now part of the first:utility group – leading the way in the cost effective supply of electricity and gas. first:utility are the first company to use innovative smart meters which always provides accurate billing. This keeps our customers in control of what they use and what they pay for.

Find out more about electricity and gas with first:utility

Getting in touch

Write to us at: first:telecom, PO Box 4360, Warwick CV34 9DB

Email: customer.service@firsttelecom.com

Registered UK address

First Utility Ltd
Registered office: 19 South Audley Street, London W1K 2NU
Registered number: 05070887